Case No: SM122
Title: Hyundai Motor Company
Publication Year: 2003
Author(s): William P. Barnett;   James G. March;   Mooweon Rhee
Abstract Text: This case discusses the entry of Hyundai Motor Corporation (HMC) into the United States. After a promising beginning in the U.S. automotive market, sales tanked as “Hyundai” became synonymous for cheap car. After leadership changes within HMC, the company focused on improving quality as well as its image in the United States. A full line of vehicles was introduced and sales spiked up beginning in 1999. The case details HMC’s experience in the United States Automotive market and discusses the strategies and tactics Hyundai employed to improve sales and perception.
Keywords: business marketing, Korea, Automobile Industry, business growth, international business, expansion
Paper Copy Available: You may purchase this case from Harvard Business Publishing
Electronic Copy Available: GSB Faculty, Students and Staff only may view PDF document, authorization required.
To view and print the PDF, you'll need Adobe's free Acrobat Reader, downloadable from Adobe's site. Get Acrobat 
If you encounter problems ordering or downloading this document, contact cases_requests@gsb.stanford.edu