Information Flows in Manufacturing Under SAP R/3 - Hau Lee, Seungjin Whang

Abstract Text: Provides an overview of the information flows in a manufacturing organization that uses R/3, an integrated suite of enterprise management software packages offered by SAP AG. General Equipment Corp. is assumed to have implemented three modules of R/3--sales and distribution (SD), production planning (PP), and materials management (MM). Follows the order fulfillment process from order generation through product delivery, describing the way R/3 is used to guide and monitor each activity. Many figures from the R/3 manual are included to help give readers an accurate understanding of the interaction between company personnel and the information system throughout the process.
Title: Information Flows in Manufacturing Under SAP R/3
Author(s): Hau L. Lee; Seungjin Whang
Case No: OIT13
Publication Year: 1997
Keywords: Software, Operations, Information and Technology, Manufacturing, Operations
Paper Copy Available: You may purchase this case from Harvard Business Publishing
Electronic Copy Available: GSB Faculty, Students and Staff only may view PDF document, authorization required.
To view and print the PDF, you'll need Adobe's free Acrobat Reader, downloadable from Adobe's site. Get Acrobat 
If you encounter problems ordering or downloading this document, contact